Buyer-Seller Communication
Learn how to communicate safely and effectively through private Discord threads
How Communication Works
WatchCord uses Discord's private thread system for secure buyer-seller negotiations
Private & Secure
Only buyer, seller, and mods can see
Automatic Creation
Threads created when you contact seller
Transparent History
Full conversation record for both parties
Starting a Conversation
How to Contact a Seller
1
Find a Product
Use /browse or /search to find watches
2
View Product Details
Use /view product_id:WAT12345
3
Click "Contact Seller"
A private thread will be created automatically
4
Start Discussing
Ask questions, negotiate, and arrange the transaction
The thread will be named like: "🛍️ [Product Name] - Buyer & Seller Discussion"
Private Thread Features
Thread Participants
- Buyer (thread creator)
- Seller (product owner)
- Moderators (for dispute resolution)
- No other users can see or join
Thread Capabilities
- Share images and videos
- Voice calls (if needed)
- Pin important messages
- Full message history preserved
Communication Best Practices
Follow these guidelines for smooth and successful transactions
For Buyers
- ✓ Ask specific questions about the watch
- ✓ Request additional photos if needed
- ✓ Be clear about your budget and timeline
- ✓ Verify seller reputation before committing
- ✗ Don't share payment info in thread
- ✗ Don't lowball or waste seller's time
- ✗ Don't ghost after starting negotiation
- ✗ Don't make offers you can't fulfill
For Sellers
- ✓ Respond to inquiries promptly
- ✓ Be transparent about condition/flaws
- ✓ Provide clear payment instructions
- ✓ Keep buyers updated on shipping
- ✗ Don't pressure buyers to decide
- ✗ Don't hide important information
- ✗ Don't change terms after agreement
- ✗ Don't discuss off-platform deals
What to Discuss in Threads
Product Details
- • Exact model and reference number
- • Year of manufacture/purchase
- • Service history and records
- • Any modifications or repairs
- • What's included (box, papers, etc.)
Transaction Terms
- • Final price and any fees
- • Payment methods accepted
- • Shipping method and insurance
- • Return policy (if any)
- • Timeline for payment/shipping
Safety Reminder: Keep all communication within the Discord thread. This protects both parties and provides a record if any disputes arise. Never share sensitive payment information directly in the chat.
Managing Your Threads
Active
Thread is open for ongoing discussion
Archived
Thread auto-archives after 24 hours of inactivity (can be reopened)
Completed
Transaction completed successfully
Threads are automatically archived after inactivity but can be reopened by any participant. The full conversation history is always preserved.